Protecting your privacy and security is our main focus when visiting our website or placing an order with us. We adhere to guidelines set out by the Information Commissioner’s Office.
Who we are
Cow Comfort AHS Ltd operating as Mayo Farm Systems, Mayo Horse Comfort and Mayo Cow Comfort. Our website address is: https://www.mayofarmsystems.co.uk.
Information we collect
We will only use or hold your personal information if you have given us permission, if you do place an order with us, this is verification of you doing so. Your consent is given when you access our website, if you do however wish to opt out of consenting to our website then you can contact us.
All of the information we collect by you is obtained when you:
- Communicate with us for example using the contact form on the website, telephone or sending an email
- Enter the website, or click on links to any external websites through our website
- Enter competitions, promotional offers or customer surveys
- Place an order with us
The information we gather from you is mainly used to:
- Process necessary orders or answer enquiries made by you
- Improve efficiency and effectiveness of our website for you
- Make our services exclusive and tailored to your individual needs
Cookies
If you use our website or use the contact form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
We may use the following types of cookies:
- Advertising and analytics
- Essential cookies
- Functionality cookies
- Social Media cookies
- Advertising cookies
Please visit our Cookie Policy page for more information.
Analytics
We use Google Analytics tracking on our website to help us better understand the user journey and make improvements. You can opt out of this by declining the cookie consent on entering the website. The user event and data retention is held for 38 months.
Embedded content from other websites
Articles and media pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
we use Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic. You can opt out of us tracking this information by declining the cookie consent on entering the website. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Who we share your data with
When placing an order your address details are shared with an external courier to enable your items to be delivered. All details are protected with trusted parties.
How long we retain your data
If you contact us using the contact form, via email or hold a customer account, this information is retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
All customers can delete their personal information on request.
What rights you have over your data
If you have an account, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact form users may be checked through an automated spam detection service. Address details are shared with a third-party courier to enable completion of delivery.
Contact information
Cow Comfort AHS Ltd
Isle of Man Farm
Croston
Leyland
PR26 9JP
Telephone 01704 821717
Email sales@mayocowcomfort.co.uk
Our data protection officer is Kim McIntyre
How we protect your data
We will never sell or rent your personal information to any third party. We may however use your information when working with affiliates who help with aspects of improving your experience such as public relation agencies.
Third parties
The personal information that you agree to us holding will be continually updated and will be destroyed when the reason for its collection in the first place has ceased to exist. The personal data that you have provided will only be passed to third parties that contribute to delivering the service you have committed to; one example being courier services.
We will never sell or rent your personal information to any third party. We may however use your information when working with affiliates who help with aspects of improving your experience such as public relation agencies.
We will always make sure that we keep your information secure especially when it comes to personal information. We promise to never release any of your details to third parties for marketing purposes other than our own.
Industry regulatory disclosure requirements
We comply fully with the data protection and consumer legislation codes of conduct, we will always treat your information as fully confidential. All of the information that is provided to us by you is held in our secure servers.